01235 200 463
Domestic & Commercial Property Solutions
Welcome to CAIRA
CAIRA Property & Facilities Solutions is a primarily family run company looking after your property needs from small maintenance tasks to general property refurbishments, we are based in Oxford and on hand to service the whole of Oxfordshire and neighboring counties including Berkshire, Buckinghamshire, Wiltshire and also including London Boroughs.
We as a bespoke company offer our services to Housing Associations, Councils, Charities, Estate Agents, Lettings Agents, Private Landlords, Facilities & Estates Management companies, as well as Home Owners in the local community.
Our Vision is to help create, maintain and refubish your property, to save you time, while providing you with high quality services and complete projects in a timely professional manner, creating real value for money.
We will achieve this by working closely with our customers and set out how we will achieve our high quality and customer focused services including:
- A quick response to all initial enquiries followed by a site visit and take a full and concise project brief with yourself the client.
- Promise to provide a written estimate for works within 48 hours.
- We will then agree a specific time and date to conduct a site based review of the project and commence work.
- We will then provide you with a contract stating your project contact, works programme stating clearly who will be carrying out the tasks as an when so you have a clear view of the agreed timetable, agreed clear payment terms and any scheduled meetings.
- Whilst on site we will ensure all Health & Safety compliance is adhered to.
- Once works are completed regardless of the size of task in hand out team will ensure the area is left clean and tidy.
- We will then provide you with a satisfaction feedback form for you to complete and formally respond to any recommendations you make.
We believe in working to this guideline we can all ensure a happy working relationship helping ourselves and yourself the client to a job well done.
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